Case Studies

Real engagements. Measurable outcomes.

Local Government · Cambridgeshire County Council

Building a Pioneer PMO: Cambridgeshire Highways & Transport

How a self-designed PPM transformation addressed internal audit findings, delivered governance across an £84m programme, and built a scalable model formally recognised by a Microsoft Partner of the Year.

PMOMicrosoft Project OnlinePower BIGovernanceChange Management
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Local Government · A Local Authority

Deploying Azure OpenAI at a Local Authority: Governance, Data Security, and Staying Ahead of the Curve

How a carefully constructed business case got an internal AI assistant approved by a council IT security board and deployed securely inside Azure, before most organisations had considered it possible.

AIAzure OpenAIPowerAppsGovernanceLocal GovernmentBusiness CaseData Security
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Local Government · A County Council

Six Months of Survey Work Resolved in a Couple of Meetings Through Pragmatic Problem-Solving

A county-wide grassland ownership and maintenance survey projected to take six months of manual parish visits was redesigned and effectively resolved in hours by reframing the problem and unlocking existing GIS capability.

Problem SolvingGISData CollectionProcess DesignGreen Infrastructure
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Insurance · MendMyI

CRM Transformation: Winning a £1m Insurance Contract Through Operational Excellence

How designing and implementing a end-to-end customer journey CRM system transformed MendMyI's operational efficiency, cut admin overhead by 75%, and secured a major new insurance contract.

CRMProcess DesignOperationsCustomer ExperienceInsurance
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